Contact person: Jessie Ji

Mobile/What’s app/Wechat: +86 13660738457

Email: 012@sinaekato.com

page_banner

FAQs

faq

What about your factory?

Top 3 in China, belong national high-tech enterprise.10000 square meters production base with 150 employees.

What you can do for us if the machine is out of your catalogue?

As a professional machinery manufacturer for more than 30 years,we have skilled OEM technique.

What kinds of payment methods do you accept?

Most payment method we can accept as long as we have deposit for ensure;

T/T transfer;

Letter of Credit at Sight;

DP;

What do we do if we encounter problem about the machine ?

Showing us the picture or video of the problem. If the problem can be solved by your workers, we will send you solution by video or pictures. If the problem out of your control, our engineer will be sent to your factory (customer will pay the fee during the trip). We have engineer in Europe, UAE and Thailand.

How can you control the quality and delivery?

FAT is accept, welcome customer inspection machine before balanced paymet.

All our machines will be tested before packaging. Teaching video and packing pictures will be sent to you for checking,we promise that our wooden packaging is strong enough and safety for long delivery.

How about packing?

Standard export plywood packing, to Asia, Europe, America, UK, Canada...ect countries not problem.